Challenging class material derived from decades of consulting experience. We've learned first-hand the attributes of successful consulting engagements and the pitfalls. Our collective knowledge and experience has formed the basis of a first-rate, challenging course for consultants. Schedule the full Productive Consulting Course or choose from the following subjects to customize a course best suited to your requirements.

• The Role of the Consultant - A review and discussion of the role of the consultant and the very demanding, sometimes opposing expectations placed on the consultant.
  
  
• Engagement Economics - A review and discussion of the financial considerations that influence various stages of a consulting engagement and the impact of these considerations on the overall satisfaction with the engagement. Material is reinforced by brief case studies.
  
  
• Engagement Readiness - A review and discussion of the activities that consultants should undertake prior to the start of on-site consulting activity to help ensure the success of a consulting engagement. Material is reinforced by a brief case study.
  
  
• Statement of Work Review - An exercise to familiarize course participants with the content of a consulting statement of work and to reinforce the importance of specificity in describing requirements and deliverables. Course participants complete this exercise individually.
  
  
• Managing Expectations - A review and discussion of the value of properly setting and managing expectations on the part of the client and the consulting organization throughout the lifecycle of a consulting engagement. Material is reinforced by a brief case study.
  
  
• Building the Consulting Partnership - A review and discussion to identify actions that can be taken to build credibility and promote a strong, productive business relationship with the client. Material is reinforced by a class exercise.
  
  
• Engagement Management Constants - A somewhat humorous review and discussion of engagement management practices that should be considered as an integral part of any consulting engagement.
  
  
• Selling and Consulting - The focus of this module is to train consultants to recognize opportunities to assist clients in solving business problems beyond the scope of the assigned consulting engagement. Material is reinforced by class exercises.
  
  
• Common Sense Consulting - Review and discussion of specific behaviors, sometimes called "soft skills", and how these skills can be improved and used effectively during a consulting engagement. Material is reinforced by a discussion of actual consulting failures associated with soft skills deficits.
  
  
• Consulting Case Study - An in-depth class exercise designed to be undertaken by teams of 3-4 class participants. The objective of this case study is to examine a consulting engagement from its inception, through implementation, to completion. The team is responsible for analyzing and critiquing the written case study.
  
  
• Engagement Transition - A review and discussion of the importance of concluding a consulting engagement in an orderly manner and the value of an orderly transition to the perception of success.
  
  
• Success Factors - A review and discussion of the circumstances, activities, behaviors, training, etc. that contribute to the success of a consulting engagement to solidify understanding of material presented and discussed throughout the course.